Legal Notice
Last updated: October 8, 2026
Publisher and Seller
The website paw-smart.com and the BuddyOra™ store are operated by:
BuddyOra Limited.
807A, 8/F, Two Harbourfront
22 Tak Fung Street, Hung Hom
Hong Kong
E-mail: support@paw-smart.com
BuddyOra Limited. is the seller of the products offered in the store, unless explicitly stated otherwise.
Trademark
BuddyOra™ is a trademark operated by BuddyOra Limited. for the marketing of the products offered on paw-smart.com.
Representative in the European Union
For products sold in the European Union, our representative established in the European Union is:
Synertrade FR SAS
9 rue du Bat d’Argent
69001 Lyon
France
E-mail: info@syner-sarl.cn
This address is that of our representative in the European Union. It does not constitute the seller's registered office or a return address, unless otherwise indicated by our customer service.
Return Center
To facilitate the identification and processing of your return, please contact our customer service before sending anything:
France / European Union Return Center
10 Rue Eugène Pottier
95670 Marly-la-Ville
France
This address is exclusively for returns authorized by our customer service and does not constitute the registered office of BuddyOra Limited.
Return procedures and the right of withdrawal are detailed in our Refund and Return Policy.
Contact
For any questions regarding the site, a product, an order, a delivery, a return, a warranty, or the exercise of your rights:
E-mail: support@paw-smart.com
We generally respond within 1 to 2 business days, Monday to Friday.