About

BuddyOra

Smarter Care. Happier Pets.

Made for pets. Designed for peace of mind.

BuddyOra is a smart pet care brand created for modern pet families.

We design intelligent products for feeding, drinking, comfort, activity and safety—helping pet parents understand their companions better and care for them more easily.

Every BuddyOra product combines practical technology, pet-friendly design and thoughtful everyday details. Whether you are at home, at work or travelling, BuddyOra helps you stay connected to the pets who make your home feel complete.

Our goal is simple: to make smart pet care feel warmer, easier and more human.

Shipping Returns

We ship directly from our operations hub in Shenzhen, China — where every BuddyOra product is carefully packed and dispatched to pet families around the world.

For our European customers, we use a dedicated fulfillment center in Gonesse, France, to reduce delivery times and lower shipping costs.

Returns Address (EU only):
3 Avenue du XXIème Siècle, 95500 Gonesse, France

Please contact us at support@paw-smart.com   before returning any item to ensure a smooth process.

Get in Touch

Have a question about BuddyOra products, compatibility or your order?

Our customer care team is here to help.

Email: support@paw-smart.com
We aim to respond within 1–2 business days.